Effective Date: August 2025

We understand that schedules can change. Our policies are designed to be fair while protecting the

time, materials, and preparation involved in our services.

Custom Work

- Deposit: 50% non-refundable deposit required to begin production.

- Balance due before delivery or pickup.

- Once a custom piece is approved for production, no changes or cancellations can be made.

Private Events

- Deposit: 25% deposit required to secure date.

- Cancellations within 7 days of the event result in forfeiture of deposit.

- Delays caused by the host or guests that result in incomplete projects will not be refunded.

- Removal of any participant for unsafe behavior, intoxication, or disruptive conduct will not result in a

refund.

Workshops & Classes

- No-shows or late arrivals may not be eligible for a refund or makeup session.

- Rescheduling is possible based on availability and with advance notice.

- Removal of any participant for unsafe behavior, intoxication, or disruptive conduct will not result in a

refund.

Force Majeure

Neither Stained Edition nor the client will be held responsible for cancellations caused by events

beyond their control (including but not limited to natural disasters, severe weather, illness, or

government restrictions). In such cases, Stained Edition may offer to reschedule or credit the amount

paid toward a future event.

How to Request a Refund or Reschedule

All requests must be submitted in writing to hello@stainededition.com. The date and time of the

request will be determined by when it is received by Stained Edition. For full event and workshop

terms, please see our detailed agreements or contact hello@stainededition.com.